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Manage Community Members

User role

Community manager

Community managers are responsible for adding and managing community members. This article provides instruction for managing existing members both individually and in bulk. For details on adding new members as a community manager, see Create User Accounts

Manage members page

To begin, navigate to the community you wish to manage and select "Manage", then Manage Members.

Site communities page with communities menu item and one community highlighted

Community page with the manage button highlighted

Community manage page with manage members highlighted

The Manage Members page lists all of the community members. You can see how long they've been a community member, their assigned roles, and their membership state.

Screenshot of member list

There are three community roles: Community manager, community member, and community affiliate.

  • Community managers are responsible for managing membership in the community. They can create and manage new user accounts, add and remove users from communities, create new cultural protocols, and manage Local Contexts projects and directories.

    Community managers are also responsible for the look and feel of the community page. This includes the title, banner and thumbnail images, description, featured content and other display settings.

  • Community members have basic membership in the community. This role is assigned to all community members by default. If they have not been added to any protocols, they can view the community page and any public content.

  • The community affiliates role is designated for users who aren't part of the community but work with the community in some capacity that requires a level of access to community content. Some examples include researchers, archivists, and other collaborative partners. Community affiliates may be assigned other roles and protocols within the community.

    For more on user roles, see User Roles

There are three membership states: Active, pending, and blocked. Please note that these are stock Drupal settings and may be revised in a future update.

  • Active members can act as normal, based on their user role and permissions.
  • Pending members cannot view the community page or take community related actions until they are changed to active members. This may be useful if one community manager enrolls a user and asks a second community manager to review and approve their membership.
  • Blocked members cannot view the protocol page or take community related actions until they are changed back to active members. This may be useful if a user takes unapproved actions and their account should be temporarily suspended within this community (accounts can also be blocked at the site level by a Mukurtu Manager).

Add a new member

Requirement

Users need to be registered on the site before they can be added to a community. See Create User Accounts for detailed instructions.

1) To add a new member, select "Add New Member".

Community membership pages with Add new member highlighted

2) In the Username field, add their username. A menu of usernames will populate as you type. Select the username you wish to add.

New member form with username partially filled out. A username is partially entered. A dropdown menu autopopulates as the username is entered

3) Select their role(s).

4) Select their membership state. In most cases, the default "active" state is correct.

5) Select "Save".

New member form with user role and membership state filled out. The save button is highlighted in the top right corner

6) A blank form will load with a success message. You can continue to add more members if you wish.

Blank new member form and with a success message displayed in green

Manage members individually

1) To manage users individually, from the community members page, select "edit" on the far right of their row.

Screenshot of membership list with red box around edit

2) A membership edit form will display.

The membership edit form for the user, Community Partner. The community member role is selected.

3) Deselect the role you wish to remove, and select the role you wish to assign. While it's possible to assign more than one role to a community member, users will almost always have one role.

The membership edit form for the user, Community Partner. The community member role is deselected, and the community affiliate role is selected instead.

4) To edit their state, select the correct state (active, pending, or blocked)

5) Select save. You will be returned to the manage members page and a success message will display.

Membership edit form with save button highlighted

The manage members page with a success message displayed

Manage multiple members

You can manage multiple members by using the action menu. Use this menu to:

  • Add roles to the selected membership(s)
    • This option assigns community roles (manager, affiliate) to users.
  • Approve the pending membership(s)
    • This option approves community membership from users who have requested it.
  • Block the selected membership(s)
    • This option blocks community members from viewing the community page.
  • Delete the selected membership(s)
    • This option removes users from the community.
  • Remove roles from the selected membership(s)
    • This option removes community roles (manager, affiliate) from community members.
  • Unblock the selected membership(s)

    • This option restores access to the community page.
  • To use any of these actions on one or more members, from the manage members page, check the box next to each name you wish to manage.

Manage members page with checkboxes checked beside User 1 and User 2

  1. Using the action menu, select the action you wish to apply.

Manage members page with action menu highlighted

  1. Select Apply to selected items. The action will be applied to all selected members.

Manage members page with checkboxes beside User 1 and User 2. An action is selected from the aciton menu. Apply to selected items button is highlighted in red.

  1. You will receive different results depending on the action item you select. Below are descriptions of the results of applying steps 1-3 above for each action item, and any additional instructions as needed.

Add roles to the selected membership(s)

  1. Complete steps 1-3.

Manage members page with action item "add roles to the selected membership" highlighted

  1. Uncheck the role you wish to remove. Check the role you wish to assign and select Submit.

Role selection form with community affiliate role checked.

  1. The manage members page will reload with a sucess message. User roles for each selected member will be updated.

Manage members page with updates highlighted and a success message displayed

Approve the pending membership(s)

  1. Complete steps 1-3.

    Manage members page with action item "approve the pending memberships" highlighted

  2. The manage members page will reload with a success message. The selected users state will change from "Pending" to "Active"

    Manage members page with updates highlighted and a success message displayed

Block the selected membership(s)

  1. Complete steps 1-3.

    Manage members page with action item "block the selected membersihps" highlighted

  2. The manage members page will reload with a success message. The selected users will be blocked.

    Manage members page with the selected users blocked and a success message displayed

Delete the selected membership(s)

  1. Complete steps 1-3.

    Manage members page with action item "delete the selected memberships" highlighted

  2. The manage members page will reload with a success message. The selected users will be deleted.

    Manage members page with the selected users deleted and a success message displayed

Unblock the selected membership(s)

  1. Complete steps 1-3

    Manage members page with action item "unblock the selected memberships" highlighted

  2. The manage members page will reload with a success message. The selected users will be unblocked.

    Manage members page with the selected users unblocked and a success message displayed