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PHP Configuration

For most Mukurtu sites to run properly, the PHP memory_limit must be set to a minimum of 196 MB. For larger sites, 256 MB is recommended. The max_execution_time should be set to a minimum of 90 or 120 seconds.

Updating PHP Configuration on Reclaim

If you are using Reclaim Hosting, follow the directions below to view and change your memory_limit setting. If your site is hosted elsewhere, contact your site administrator and/or hosting provider.

Login to the Reclaim client portal: https://portal.reclaimhosting.com/clientarea.php

The Reclaim login page showing the username and password fields and login button

Go to the cPanel.

The Reclaim dashboard. The cPanel menu is located in the main navigation menu

Search or browse for the MultiPHP INI editor.

A page listing several different available tools organized by type. The MultiPHP INI editor is located in the Software section

Select the location of your site. This may be your site URL, or be listed as “Home Directory”.

Home Directory is selected in the drop-down menu under Configure PHP INI basic settings

Locate the max_execution_time field and set it to 90 (or 120 if needed), and memory_limit field and set it to 196M (or 256M if needed).

A list of PHP directives. Max_execution_time and memory_limit are both highlighted

Select "Apply" at the bottom of the screen.

It may take a few minutes for the changes to affect your site.